loose diamond

I lost my center stone on my wedding ring. I decided to shop on line and found the best deal @Cut Rate diamonds. I was nervous since they were so far away (I'm in Kansas). I called and the owner was truly patient with me. When I couldn't find someone to set my new beautiful diaomond, he pd postage to have it shipped back to him and set it for free. I also had the diamond ckd out locally to match the description and gia cert. It was exactly what he said. Thank you Cut Rate for making my experience great. Cindy